Now with audit-ready exports

We wrap your IT. You focus on what matters.

Helpdesk, assets, and SLA compliance in one multi-tenant workspace — with SSO, role-based access, and a full audit trail out of the box.

No credit card required · Google & Microsoft SSO

99.9%

Uptime target

<15 min

Urgent SLA response

SOC-ready

Audit trail

Unlimited

Users per workspace

Everything an IT team needs. Nothing they don't.

Built for internal IT and MSPs who need clarity, not complexity.

Helpdesk

Priority-ranked queues, ticket comments, and live status.

SLA tracking

Response and resolution timers per priority, always visible.

Asset management

Track hardware, ownership, and lifecycle in one register.

Audit log

Every create, update, and delete recorded for compliance.

Reporting

Real-time dashboards for volume, backlog, and SLA compliance.

Multi-tenant

Workspaces per organization with role-based access control.

Compliance-grade from day one.

Every action on tickets, comments, and assets is recorded with the actor and organization context — filter by date, export to CSV or PDF for auditors, and sleep well.

SSO with Google and Microsoft
Row-level tenant isolation
Configurable SLA policies per priority
CSV and PDF audit exports

dashboard.wrap-it.app

Urgent

Mail server outage

12m to SLA

High

VPN reconnect loop

1h 40m

Medium

New laptop request

Tomorrow

Open

96%

SLA on-time

342

Assets

Ready in minutes. Ready for audit.

Create your workspace, invite your team, and start closing tickets today.